Clinic 2263 - Microsoft Certified Desktop Support Technician Preparation. Completion date: October, 2010.
Clinic 10125 - Whats New in Windows 7 for Consumers. Completion date: September, 2010.
• Takes responsibility for diagnosing and repairing various computer issues.
• Provides one to one assistance and troubleshooting with customers and other employees.
• Designs and implements World Wide Web pages, (websites).
• Identifies and removes various viruses and malware from computer systems.
• Takes responsibility for classroom technical support and troubleshooting technical issues.
• Provides one to one assistance and troubleshooting with network operating systems.
• Resource person for Windows XP, Windows 7 and Windows Server 2003 operating systems.
• Completed Official Windows 7 Microsoft Training classes and obtained Official Microsoft certificates for IT Professionals, Information Workers, Consumers, and Desktop Support Technician.
• Preformed incoming inspection on raw materials; including completing tests to ensure material was as specified.
• Responsible for building outbound loads, running material through furnace/draw, preparing invoices, bill of ladings, and shipping final product.
• Performed preventive maintenance.
• Involved in problem solving all issues related to quality control.
• Duties included running a wide variety of heat treating and draw furnaces.
• Maintained 6 furnaces and 8 draws to ensure they were operating continuously for maximized efficiency.
• Worked on new products to create specifications on proper furnace temperatures needed to temper the products in the draw furnace.
• IT - Computer Support Specialist
• IT - Network Specialist
• Active member of G-CPU.
• Active member of the National Society of Leadership ans Success.
• 5x Deans List
• 4.0 Programs GPA.
• CompTIA A+ 700 Series
• CCNA Network Fundamentals
• Microsoft Windows 7 IT Professionals
• Microsoft Windows 7 Consumers
• Microsoft Windows 7 Information Workers
• Microsoft Certified Desktop Support Technician Preparation
